Have a question? Hopefully we have addressed it below. But if we have not anticipated yours, you can always reach us at info@joinpaperplanes.com or just give us a call on +91 22 22078034.

Subscription

The idea behind the service is to introduce our subscribers to the world of independent print magazines. Under the service we send one new magazine every month to the subscribers. The magazine title is a complete surprise and we aim to not repeat a title at least for 12 months.

The subscription is not genre specific and the titles sent can be under any genre from travel to lifestyle, literature to fashion- sharing with the subscribers the very best from the world of independent print publishing.

Our 3 subscription plans allow you to either purchase the whole subscription length today, or opt for a rolling monthly subscription plan. Currently we offer the following plans:

Rolling monthly subscription plan for 1 issue a month – Rs. 1350
6 month subscription plan for 6 issues – Rs. 7,900
12 month subscription plan for 12 issues – Rs. 15,800
(All prices include applicable taxes and postage)

Subscribers can choose to pay by using any major credit/debit cards or Netbanking (select banks) via third party secure payment gateway.

An electronic confirmation will be automatically generated and emailed to you after the payment is made successfully on our website.

We aim to mail out our monthly subscription by the 15th of each month. Delivery time on an average is between 5 to 7 working days. We keep the subscribers updated on the months' dispatch via our blog and other social media updates.
If you wish to cancel your subscription, you could do so by selecting the cancel option available on your profile page that can be accessed once you login using your registered email id and password. Any deliveries paid for but not yet sent out will be refunded. Please see our Return & Cancellation Policy for further details.

You can edit your delivery address, on your profile page that can be accessed once you login using your registered email id and password.

Delivery address change will be taken into account for all future deliveries that have not been mailed out.

After your current subscription has expired you can renew your subscription by selecting ‘Renew Subscription’ option on your profile page that can be accessed once you login using your registered email id and password. Once you select this option – you will be taken back to the subscription page where you can check/modify your selection and proceed to pay. We will send you an email nearer to the time to guide you though the renewal process to ensure you do not miss any deliveries.
The delivery charge for the subscription magazine is included the cost. However, if your magazine is returned to us due non-delivery on account of incorrect/incomplete address provided at the time of subscribing or due the place of delivery found closed, additional delivery charges will be applicable in case we are to attempt redelivery to you on your request.
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1. Total shipping charges vary between INR 150 and INR 500, and will be calculated at checkout (charges are based on final weight and volume of the package to be delivered)

2. Domestic orders are usually delivered within 4-5 business days

We deliver to more than 200 countries. At checkout, when entering your shipping address, you will be able to select your home country from the drop down list.

We do not deliver to P.O. Box addresses.

1. A flat shipping fee of USD 30 is applied to international orders below total basket size of USD 250

2. International orders are usually delivered within 7 business days

3. International shipments are not eligible for returns or exchange

4. Duties and taxes for international orders are not included as part of product or shipping charges. Most countries charge duties on imported items that are levied at the time of port entry and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery after you receive an invoice from the shipping agent

Once your order is shipped, the Airway Bill number (AWB no.) and courier partner name is sent to you via email. Please visit the courier partner website and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.

If you have any questions about your order dispatch, please contact us at: +91 22 22078034 info@joinpaperplanes.com | MON - FRI | 10:30 AM - 6:30 PM IST

Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable as reflected at the time of checkout.

1. Any part cancellation or refund of the order may incur shipping charges on the balance order

2. Saturdays, Sundays and public holidays are not set as business days for standard deliveries

We accept the following modes of payment for domestic transactions: For domestic transaction we accept all Credit cards – Mastercard and Visa; Net Banking - all major banks; and Debit Cards - all major banks.

We accept PayPal payment for international transactions.

Please refer to our Return & Exchange Policy for information regarding this.

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