Terms & Conditions

    • OWNERSHIP OF PAPER PLANES AND THIS WEBSITE

      The website www.joinpaperplanes.com is owned and operated by a sole proprietorship concern trading under the name of M/s Paper Planes. References to ‘Paper Planes’, ‘we’, ‘us’, ‘our’ or ‘the website’ or ‘this website’, refer to the sole proprietorship and the website www.joinpaperplanes.com, as the case may be. Paper Planes is a sole proprietorship with its registered address at 2nd floor, K K Chambers, Purushottamdas Thakurdas Road, Fort, Mumbai – 400001.

 

  • ACCESSING OF THE WEBSITE AND MINIMUM AGE CRITERIA

    By accessing this website and/or availing of any of the services of Paper Planes, you are agreeing to be bound by these website Terms and Conditions of use, including those listed under the heads Return & Exchange Policy and Privacy Policy elsewhere on this website, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. By placing an order for purchasing/gifting a subscription or purchasing/gifting any product on our website, you are certifying that you/intended recipient, as the case may be, are over 18 years of completed age. If you do not agree with/fulfill any of these terms, you are prohibited from using or accessing this website and you must exit our website immediately and not use and/or purchase our products or services.

    Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence in accordance with applicable laws and Paper Planes reserves the rights to pursue all applicable remedies against such unauthorized users.

 

  • PRIVACY

    We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to our current Privacy Policy and your information being transferred or used in this way please do not use website.

 

  • ELECTRONIC COMMUNICATIONS

    When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

    As a condition of purchase, the website requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails or other electronic mediums shall be subject to change at our sole discretion and Paper Planes owes no responsibility to provide you any information regarding such change.

 

  • PRODUCT DESCRIPTIONS

    Products displayed on Paper Planes attempts to be as accurate as possible. However, Paper Planes does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Paper Planes is not as described, your sole remedy is to contact Paper Planes within 48 hours of receipt and Paper Planes riser vest the right to provide a solution as per its discretion. Paper Planes is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

 

  • PRODUCT PRICING DISCLAIMER

    The prices displayed on our website may differ from prices of the products in other stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.

 

  • PAYMENTS

    The price of our merchandise/products as mentioned on www.joinpaperplanes.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Paper Planes reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.

    Unless specifically stated otherwise on the website, you agree not to hold us responsible for any banking charges incurred due to payments on your account. Payments can be made by using all major credit cards, debit cards, net banking. Payments will be debited and cleared from your account immediately on order.

    For our rolling/monthly subscribers, the relevant amount will be debited on a monthly basis. No magazines shall be shipped without Paper Planes being in receipt of the said payments. In the case of rolling/monthly subscriptions, if your recurring payment skips on account of cancellation and you wish to re-join and restart your subscriptions, please be aware we might not be able to offer you your original price.

 

  • REFUNDS & RETURNS

    Paper Planes shall make all endeavors to deliver defect free products to the purchasers. Paper Planes does not take title to any returned items purchased by the user unless the item is received by Paper Planes. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Paper Planes within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

    Paper Planes holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.

 

  • SUSPENSION OR CANCELLATION OF YOUR SUBSCRIPTION and/or ORDER

    We reserve the right to suspend or cancel your subscription and/or order placed on our website at any time, for any reason that we deem appropriate. You will be notified if this is the case and a refund will be provided for any product not sent but have been paid for.

 

  • SHIPPING AND DELIVERY

    Paper Planes is responsible for each purchase that you make during the time it is in transit until it is delivered to your specified delivery address. Our goal is to deliver the product(s) to you at the place of delivery requested by you in your order. Please note that it may not be possible for us to deliver to some locations. Should this be the case, we will inform you using your contact details and arrange for cancellation of the order or an alternative delivery address.

    Our shipping and processing charges are intended to compensate Paper Planes for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information on delivery, loss in transit and reimbursements, please refer to our Shipping & Payment Policy.

    Paper Planes endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Paper Planes fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Paper Planes may at its discretion charge you for additional shipping cost.

 

  • GIFT CARDS

    1. Gift Card can be redeemed only online on the Shop at www.joinpaperplanes.com and cannot be redeemed against our subscription service

    2. Gift Cards cannot be used to purchase other Gift Cards

    3. If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking.

    4. Gift Cards will expire after 6 months from the date of issue and any corresponding unused balance shall be forfeited thereafter

    5. Gift Cards cannot be redeemed for Cash or Credit

    6. You are solely responsible for the safety and security of the Gift Cards

    7. Gift Card number is confidential. In the event of any misuse of Gift Card due to loss of any such confidential details due to the fault of the purchaser, Paper Planes shall not be responsible for the same and no refund can be issued

    8. Validity of Gift Cards cannot be extended, new Gift Cards cannot be provided against the expired/unused Gift Cards

    9. Gift Cards are a Prepaid Instrument subjected to regulations by Reserve Bank of India. Paper Planes will be legally required to share the details of the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities.

    10. Gift Cards and transaction undertaken using the Gift Card. The issuer is also required to share the Know Your Customer (KYC) details of the purchaser/ redeemer of the Gift Cards with RBI or such statutory authorities, as per statutory guidelines issued from time to time. Paper Planes may contact the purchaser of the Gift Card in this regard

    11. There is no fee or other charges associated with Gift Card purchase.

 

  • REFER A FRIEND

    The following are the terms and conditions for the subscription ‘Refer a Friend’ program, which shall be applicable to the original customer/subscriber (henceforth called the referrer) and the customer / subscriber referred by them (henceforth called the referral).

    1. The ‘Refer a Friend’ campaign is for customers who have signed up for the subscription service of Paper Planes.

    2. Only online customers are eligible for the offer

    3. The referrer is eligible for the discount under the offer only after the referral/s has subscribed to any one of the subscription plans with Paper Planes.

    4. The referral can redeem his/her promo code only online against the subscription service at Paper Planes and not against the Shop at www.joinpaperplanes.com

    5. The referrer can redeemed his/her promo code only online on the Shop at www.joinpaperplanes.com

    6. The promo code is valid for 6 months from the date of issue.

    7. All other terms under the Terms & Conditions, Privacy Policy and Return & Exchange Policy shall be applicable to both the referrer and referral.

 

  • INTELLECTUAL PROPERTY

    This website contains material which is owned by and/or licensed to Paper Planes and/or its
    proprietor, as applicable. This material includes, but is not limited to, the design, layout, look, appearance, trademarks, copy rights (including those which have been applied for), trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

    Reproduction of any kind is prohibited. All trademarks reproduced on this website which are not the property of, or licensed to, Paper Planes and/or its proprietor are acknowledged appropriately on the website. The materials contained in this website are protected by applicable intellectual property laws.

 

  • INTELLECTUAL PROPERTY RIGHTS COMPLAINTS

    Paper Planes respects the intellectual property of others. If you believe that your work has been used in a way that constitutes any Intellectual Property Right infringement, please address a complaint to info@joinpaperplanes by way of an email so that we can appropriately investigate the matter and take suitable actions.

 

  • NO REPRESENTATIONS AND WARRANTIES

    The materials on this web site are provided on an AS IS and AS AVAILABLE basis
    and we make no warranties, expressed or implied, and hereby disclaim and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Paper Planes does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website or otherwise relating to such materials or on any sites linked to this site. You hereby acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    Paper Planes does not warrant that this website will be constantly available, or available at all or that any information on this website is complete, true, accurate or non-misleading.

    All the Products sold on website shall be solely governed by the Indian Laws. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. Paper Planes shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.

 

  • LINKS TO OTHER WEBSITES

    Paper Planes has not reviewed all of the websites linked to and/or appearing on www.joinpaperplanes.com and is accordingly not responsible for the contents of any such linked site. The inclusion of any link on our website does not imply endorsement by Paper Planes of such other site(s). Any use of any such linked web site by the user is at the user’s sole risk and responsibility.

 

  • OUR LIABILITY FOR DAMAGES

    We shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive/penal damages allegedly sustained arising out of your access to or inability to access this website and/or the services provided hereunder, regardless of the type of claim or the nature of the cause of action.

 

  • INDEMNITY

    You agree to indemnify and shall not hold Paper Planes (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of these Terms & Conditions, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.

 

  • GRIEVANCE

    Any grievances you have by way of use of the website can be addressed by way of email to info@joinpaperplanes.com.
    Paper Planes shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.

 

  • WAIVER

    The failure by Paper Planes to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by Paper Planes of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.

 

  • SEVERABILITY

    We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

  • FORCE MAJEURE

    Failure on the part of Paper Planes to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against Paper Planes or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of Paper Planes that directly or indirectly hinders or prevents Paper Planes from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.

 

  • GOVERNING LAW AND ARBITRATION

    The website and/or its use shall be governed by the laws of the Republic of India without regard to its conflict of law provisions and subject to the arbitration provision set out below, all users agree to submit themselves to the jurisdiction of the courts in Mumbai in connection with any dispute, controversy or claim that arises out of or in connection with the website and/or its use. Any dispute, controversy or claim that arises out of or in connection with the website and/or its use shall be referred to and finally resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act by a sole arbitrator appointed by Paper Planes. The seat of the arbitration shall be Mumbai, India. The language of the arbitration shall be English.

Select your currency