Privacy Policy

Our services via Paper Planes’ digital publication (www.joinpaperplanes.com) and Oddly Enough (oddlyenough.joinpaperplanes.com) help readers and viewers discover content related to design and culture, including videos, photographs, and other forms of digital content. The Paper Planes Shop (shop.joinpaperplanes.com) is our e-commerce arm where we sell independent print publications, brand collaboration products and Paper Planes merchandise. 

This Privacy Policy relates to Paper Planes’ digital publication (www.joinpaperplanes.com), Oddly Enough (oddlyenough.joinpaperplanes.com) and The Paper Planes Shop (shop.joinpaperplanes.com), hereinafter collectively referred to as ‘Paper Planes’, ‘the website’ or ‘websites’.

We at Paper Planes absolutely value and respect the privacy of each of our readers, viewers and other patrons who wish to consume the content we produce or to avail our services; and we are committed to safeguarding the same in compliance with applicable Indian laws. Accordingly, we have developed the Privacy Policy set out here so as to help you understand how we collect, use, communicate, disclose and make use of personal information that you have disclosed to us:

  1. Registration on websites
    We collect personally identifiable information when you register through our websites, make a purchase or avail any services and/or when you enter online promotions and contests. We may also receive personally identifiable information from business partners. We may use the information you share with us, to communicate with you through emails, text messages and calls, in order to provide our product or service–related information and/or for promotional and marketing purposes. When you register with us, we ask for your contact information. Once you register with us and sign in to our services, you are not anonymous to us.
  2. Cookies
    In order to help us make our websites more attuned to the requirements of our readers and customers, we make use of cookies. Cookies are unique numbers that are assigned to your device through your web browser to enable our systems to recognise your browser and tell us how and when pages on our websites are visited. No personal identification of the visitor is done by the use of cookies. We use the limited information collected through the use of cookies, to provide a bespoke browsing and purchasing experience for our users, to streamline the delivery of the relevant web page(s) from our websites and for advertisement purposes by providing relevant and aggregated data points, including the location, homogenised profiles of our customers, etc. In addition to the cookies used by us on our websites, our advertisers may also be utilising some cookies, over which we have no control. However, if you do not wish to utilise the cookies feature, please consult your relevant web browser’s policies and its user interface to easily disable these cookies. The use of cookies, helps us deliver a streamlined and user-friendly website, by working on improving the browsing experience based on the knowledge of what our readers and customers prefer and therefore we  recommend that you leave the cookies activated.
  3. Email Communication
    We will never provide your email address to a third party without your explicit permission, other than as mentioned in this Privacy Policy. We may send out emails with news, products, offers, surveys, or promotions. You may also receive notification emails from us, which inform you of actions (e.g. successful purchase and abandoned carts) that have been performed on the site, as applicable. If you do not wish to receive emails from us, please follow the instructions contained in the email message. However, please note that in all cases you will continue to receive all system emails (e.g. those regarding forgotten user passwords and purchase related notifications) and legal notices (e.g. updates to our policies) from us.
  4. Sharing your Information
    We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use third-party contractors and service providers to process your data and / or to contact you for the purposes you have chosen. Such contractors and service providers are contractually bound to protect your information in the same way as we do. We use information for the purposes for which you have provided specific consent. You, at all times, have the option to unsubscribe by clicking “Unsubscribe” and to be forgotten and requiring your information to be expunged from our records by contacting [email protected].
  5. Third-Party Usage
    We do not rent, sell or distribute the details of our reader base or consumer base to any third party other than our official payment gateway service provider with whom the relevant information is shared strictly on a need-to-know basis for providing our services. We also do not store your credit card/debit card or other banking details on our server. All card purchases are processed through a third party owned and operated secure payment gateway.
  6. Hyperlinks
    Our websites may contain links to other sites that are not owned or controlled by Paper Planes. We cannot be held responsible for the privacy practices of such other sites. Accordingly, we strongly encourage you to be aware when you leave our site and to read the privacy statements of each and every site that collects personally identifiable information. The privacy policy set out here applies only to information collected by our websites.
  7. Protection
    We will take all reasonable steps to protect your personal information from unauthorised access, disclosure, copying, use or modification.

    We will remain committed to conducting our business in accordance with our Privacy Policy in order to ensure that the confidentiality of the personal information of each of our customers is securely maintained.

    Although we have taken all reasonable and recommended security measures for the protection of the personal information of each of our customers, the Internet being the vulnerable medium it is, no one can guarantee complete and insurmountable protection and we are no different. Accordingly, we cannot guarantee the security of the data and neither can we assure you that there is no probability of any information you supply to us being intercepted while being transmitted to us over the Internet.

    We reserve the right, at our sole discretion, to change our Privacy Policies at any time, in accordance with applicable Indian laws and the applicable Privacy Policy will be the version that is current and displayed on this website www.joinpaperplanes.com as on each date that you access our websites.
  8. Contact Us
    If you have any questions about this Privacy Policy, please feel free to contact us by email at [email protected].